Apple's new iPhone Handoff feature, which allows users to use the same phone number across two iPhones, is gradually expanding to more mobile carriers. However, AT&T does not currently appear to be among those embracing the feature.
The original iPhone launch was closely tied to Cingular, the only carrier that Steve Jobs was able to secure for Apple's first smartphone while also giving Apple greater control over the user experience. AT&T acquired Cingular before the iPhone launched, making it the exclusive US carrier for the device that would transform the mobile phone industry.
Nearly two decades later, AT&T appears to be taking a more cautious approach to another Apple feature. With iOS 27, Apple introduced iPhone Handoff, allowing customers to have two iPhones associated with the same phone number.
"While we see that there could be potential in capabilities like iPhone Handoff," an AT&T spokesperson told CNET, "our focus remains on delivering innovations that make life simpler and keep customers connected with confidence."
The carrier also pointed to its existing eSIM activation and transfer options for compatible devices. That means customers who want to switch between two iPhones would still need to go through the existing eSIM transfer process rather than simply picking up the other device.
With iPhone Handoff, the process is designed to be much simpler. After completing the initial setup, users can simply unlock whichever iPhone they want to use, and that device becomes the one that handles calls.
The feature reflects Apple's broader approach to simplifying tasks that can otherwise involve several steps. It also gives users a practical reason to keep two iPhones available for different situations.
For carriers, however, supporting the feature could potentially reduce the need for customers to maintain separate mobile plans for two devices. Carriers that do support iPhone Handoff may instead charge customers an additional fee for the capability.