AIA Insurance Lanka recently launched AIA+, a next-generation platform designed to simplify life insurance while empowering customers to live Healthier, Longer, Better Lives.
By integrating insurance services, wellbeing, payments, claims and rewards into a single digital ecosystem, AIA+ sets a new benchmark for innovation in Sri Lanka’s insurance industry while contributing to community wellbeing and an overall healthier nation.
AIA+ is built to deliver a superior customer experience by placing everything in one seamless platform designed to uplift customer delight and wellbeing. Policyholders can manage policies, make premium payments, submit claims and access real-time updates on their transactions and policy status instantly. Features such as instant premium confirmations, real-time claim submission tracking, and immediate access to policy information ensure greater visibility and convenience.
With a user-friendly interface, AIA+ enables customers to stay informed and in control anytime, anywhere.
Beyond transactional convenience, AIA+ plays a meaningful role in improving customer wellbeing. The app supports users in actively tracking their wellbeing and offers insights that encourage healthier lifestyle choices. Users can earn points by participating in wellness challenges such as step tracking, hydration goals and other health-focused activities, as well as through everyday interactions within the app.
In addition, customers can earn rewards for managing their policies more actively via the app. These points can then be redeemed for a range of lifestyle and wellness rewards. By linking insurance services with wellbeing in a practical and engaging way, AIA+ empowers customers to take a more proactive approach to their overall health.
AIA Sri Lanka Director/CEO Chathuri Munaweera said; “The launch of AIA+ marks an important milestone in our digital transformation journey. By bringing insurance services and customer wellbeing together on one intuitive platform, we are empowering Sri Lankans to take greater control of both their financial protection and their wellbeing. It will be a fundamental cog in delivering on our purpose of helping Sri Lankans live healthier, longer and better and it will lead the way in setting the industry standard.”
LOLC Finance Becomes Sri Lanka’s First Financial Institution to Achieve WaterConscious Certification
LOLC Finance PLC has become the first financial institution in Sri Lanka to have its Head Office operations certified as WaterConscious, marking a significant milestone in the company’s sustainability journey and strengthening its commitment to responsible water stewardship.
The WaterConscious Certification recognises organisations that adopt structured and systematic approaches to managing water resources responsibly. For LOLC Finance, effective water management forms an important part of reducing operational risks, improving resource efficiency, strengthening business resilience and supporting long-term environmental sustainability.
The certification also represents another milestone in LOLC Finance’s efforts to achieve water neutrality by 2040, reflecting its commitment to integrating environmental responsibility into day-to-day operations and its broader Environmental, Social and Governance (ESG) agenda.
LOLC Finance PLC Chief Operating Officer Montini Warnakula said the certification reflects the disciplined approach taken by the company to embed sustainability into its operations.
“This certification reflects the disciplined approach we have taken to integrating sustainability into our day-to-day operations. By systematically assessing our water consumption, strengthening monitoring mechanisms and implementing measures to improve resource efficiency, we are building more resilient and responsible operations,” she said.
Warnakula added that the certification provides a strong foundation for continuous improvements in water stewardship as the company works towards its 2040 water neutrality goal and strengthens its overall ESG performance.
The certification process included a detailed water audit conducted in accordance with internationally recognised methodologies. The assessment enabled LOLC Finance to evaluate water consumption at its Head Office premises while identifying opportunities to improve efficiency.
It also established a framework for monitoring water use, detecting inefficiencies and implementing corrective measures to minimise water wastage.
As part of its water stewardship efforts, LOLC Finance has introduced several initiatives at its Head Office, including water-saving technologies, continuous monitoring and auditing of water consumption, regular leak detection and a circular water management system.
These measures have helped the company identify and address water-use inefficiencies, reduce wastage, improve operational efficiency and generate measurable cost savings.
The WaterConscious certification further demonstrates LOLC Finance’s efforts to incorporate sustainable resource management into its business operations while progressing towards its long-term environmental goals.
AIA Insurance Launches AIA+ Next-Generation Digital Platform for Customers
