Sysco Corporation (NYSE), the global leader in food distribution, has been awarded the 2026 Newsweek AI Impact Award for its enterprise-wide artificial intelligence initiative designed to transform supply chain operations, enhance sales productivity, and elevate the customer e-commerce experience.
Sysco received recognition in the AI Brand & Retail – Best Outcomes category for the development and scaling of the Sysco Agentic Ecosystem (SAGE), a company-wide AI capability aimed at moving artificial intelligence beyond experimentation into core business operations. SAGE is embedded across sales, supply chain, customer experience, and back-office functions, enabling more intelligent, efficient, and data-driven decision-making at scale.
“SAGE represents a major step forward in responsible AI operationalisation across a complex, global enterprise,” said Sysco Interim Chief Information and Digital Officer Navin Advani. “By embedding AI directly into workflows—from sales enablement and customer engagement to supply chain planning, inventory optimisation, and back-office functions—we are transforming AI from a set of tools into a durable operating capability.”
The Newsweek AI Impact Awards recognise organisations that demonstrate measurable, real-world impact from artificial intelligence, highlighting innovations that move beyond experimentation to deliver sustained operational and business value.
This recognition underscores Sysco’s leadership in applying AI responsibly to address complex retail and supply chain challenges at enterprise scale, setting a benchmark for the operationalisation of agentic AI across industries.
Sysco LABS Sri Lanka Managing Director Thushera Kawdawatta noted, “Receiving the Newsweek 2026 AI Impact Award for AI Brand & Retail Excellence is a tremendous milestone for the entire Sysco ecosystem. We are incredibly proud of our teams at Sysco LABS in Sri Lanka, who have played a key role in engineering SAGE. This global recognition, alongside our recent wins at the Presidential Export Awards and SLASSCOM National Ingenuity Awards, demonstrates that world-class innovation originating from Colombo is actively shaping the future of our global business.”
SAGE enables teams across Sysco to automate workflows, surface insights more quickly, and improve decision-making through AI-enabled capabilities supported by human oversight. In e-commerce and sales enablement, it powers more personalised digital experiences, smarter product discovery through Sysco Shop, and supports sales consultants with Next Best Actions (NBAs).
Within months of deployment, SAGE has moved from pilot stages into production, powering multiple live agentic solutions and supporting millions of business interactions across Sysco’s global operations.
The platform serves as a connective intelligence layer, integrating external AI models and capabilities with Sysco’s internal data and systems to enable AI-powered workflows across the enterprise. Unlike traditional AI platforms, SAGE is model-agnostic and designed to run across any cloud infrastructure, allowing Sysco to adopt emerging technologies while maintaining strong security, compliance, and human-in-the-loop governance.
By standardising the development, governance, and deployment of AI agents, SAGE enables Sysco to scale solutions rapidly and accelerate time-to-value across its global business operations.