INSEE Ecocycle, a pioneer in sustainable waste management in Sri Lanka, has become the first waste management company in the country to achieve the prestigious ISO 10004:2018 Customer Satisfaction Management System certification. The recognition underscores the company’s commitment to maintaining high standards of customer satisfaction, responsible feedback management, and continuous service improvement.
Customer satisfaction remains a key pillar of INSEE Ecocycle’s approach to sustainable business growth. By achieving ISO 10004:2018, the company has established a new benchmark for Sri Lanka’s waste management industry, integrating customer-centric practices across its operations while strengthening excellence, accountability, and stakeholder trust.
Commenting on the achievement, INSEE Ecocycle Chief Executive Officer Eng. Thusith Gunawarnasuriya said, “Achieving ISO 10004:2018 demonstrates INSEE Ecocycle’s commitment to placing customers at the center of everything we do. The certification strengthens trust in our services and reinforces the vision of delivering sustainable waste management solutions to create long-term value for customers and stakeholders.”
The latest certification further strengthens INSEE Ecocycle’s portfolio of internationally recognised management system certifications. The company already holds ISO 14001 for Environmental Management Systems (EMS), ISO 45001 for Occupational Health and Safety Management Systems (OHSMS), ISO 9001 for Quality Management Systems (QMS), and ISO 39001 for Road Traffic Safety (RTS) Management Systems.
With the addition of ISO 10004:2018 – Quality Management – Customer Satisfaction: Guidelines for Monitoring and Measuring, INSEE Ecocycle further reinforces its commitment to continuously monitoring customer expectations, strengthening service quality, and delivering sustainable waste management solutions that create long-term value.
The achievement positions INSEE Ecocycle as a benchmark for customer-focused practices within Sri Lanka’s waste management sector while complementing its broader commitment to environmental sustainability, operational excellence, and responsible business practices.
FITIS Cricket 6s 2026 Unites Sri Lanka’s ICT Industry as 93 Teams Battle for Championship Glory
The Federation of Information Technology Industry Sri Lanka (FITIS) successfully concluded FITIS Cricket 6s 2026, bringing together Sri Lanka’s dynamic ICT community for a day of competitive cricket, networking, teamwork, and celebration at the Thurstan College Cricket Grounds on July 26, 2026.
Recognised as one of the most anticipated events on the annual ICT industry calendar, this year’s tournament attracted an impressive 93 teams, comprising 78 men’s teams and 15 women’s teams, representing leading technology companies from across the country. More than 2,000 ICT professionals, families, and cricket enthusiasts participated in the event, creating a vibrant platform for industry engagement beyond the workplace.
Organised by the FITIS ICT Infrastructure Chapter, the tournament continued its vision of strengthening relationships across Sri Lanka’s technology ecosystem through sportsmanship, teamwork, and collaboration.
FITIS Cricket 6s 2026 was supported by a strong lineup of industry partners. Hikvision and IT Gallery Computers Private Limited served as Title Partners, while Inflow Technologies Private Limited joined as the Platinum Partner. ESOFT Uni and ASUS supported the tournament as Gold Partners, with Acer by Metropolitan Technologies and ViewSonic serving as Silver Partners.
The tournament concluded with Abans PLC emerging as champions in both the Men’s and Women’s categories. In the Women’s Championship, Sala Enterprises Private Limited secured the first runners-up position. In the Men’s Championship, Unity Systems Private Limited finished as first runners-up, while Metropolitan Technologies Private Limited claimed the second runners-up position.
Beyond the cricket action, the event featured a range of entertainment and engagement activities, including the ICT Industry King & Queen competition, Dancing King & Queen competition, and an Industry Legends Match, creating an entertaining experience for participants and spectators alike.
The closing ceremony was graced by Ajantha Mendis, former Sri Lankan national cricketer, who joined the celebrations and presented awards to the tournament winners.
Commenting on the event, FITIS highlighted the growing significance of the tournament within the technology sector, stating, “FITIS Cricket 6s has evolved into a landmark event for Sri Lanka’s ICT industry. The tremendous participation witnessed this year reflects the strength and unity of our industry.”
With its strong participation and emphasis on collaboration beyond the workplace, FITIS Cricket 6s 2026 further reinforced the role of sports and community engagement in bringing Sri Lanka’s ICT industry together.
INSEE Ecocycle Becomes Sri Lanka’s First Waste Management Company to Achieve ISO 10004:2018 Customer Satisfaction Certification
