DFCC Bank has been recognised at the 15th ACEF Global Customer Engagement Awards, securing multiple accolades across digital engagement, experiential marketing, purpose-led communication, and community-driven initiatives.
The recognition highlights the Bank’s evolving approach to customer engagement, shifting beyond traditional banking communication toward more interactive, accessible, and experience-driven platforms that better reflect customers’ everyday needs.
Among the key wins, DFCC Bank received a Gold Award for the DFCC ONE App under the category of Best Radio Innovation/Format, acknowledging its efforts to communicate digital banking in a more intuitive and widely accessible manner.
The Bank also secured four Silver Awards across a range of initiatives focused on women’s empowerment, youth development, environmental awareness, and community engagement.
DFCC Aloka was recognised for purpose-led experiential marketing, reflecting its continued support for women through tailored financial solutions, wellbeing programmes, and community engagement activities.
The Faldo Golf Tournament initiative was also recognised for experiential event excellence, highlighting DFCC Bank’s role in supporting youth sports development and international exposure opportunities. Meanwhile, the Bank’s Leopard Conservation Campaign was honoured under cause-related marketing for raising awareness on wildlife conservation and environmental protection.
Additionally, DFCC Rataviru Savings received recognition for grassroots engagement, particularly its support for Sri Lanka’s armed forces and their families.
The awards were presented on 30 April at The Westin Mumbai Garden City in Mumbai, where DFCC Bank’s achievements were formally acknowledged.
Overall, the recognitions underscore a broader shift toward integrated, customer-centric banking—combining digital platforms, social impact initiatives, and community engagement into a unified engagement strategy.
Seylan Bank opens ‘Pahasara’ Library at A/Buddhangala Central College
Seylan Bank has marked another milestone in its long-running Environmental, Social and Governance (ESG) programme by opening its 291st ‘Pahasara’ Library at A/Buddhangala Central College, Padavi-Parakramapur.
The ceremony was held on March 27 under the patronage of education officials including the Zonal Director of Education (Kebithigollewa) and the Divisional Director of Education (Padaviya), along with school leadership and representatives from Seylan Bank’s North Central Province regional office.
The newly refurbished library was handed over following the completion of ‘Pahasara Week’, a series of student-focused activities jointly organised by the Bank and the school. As part of the initiative, Seylan Bank also donated books, a laptop, and a smart board to enhance learning and digital access.
‘Pahasara Week’ included a range of programmes aimed at developing students’ academic, creative, and athletic skills. These included a school cricket tournament, an interactive community market activity, a financial literacy workshop for Grade 10 and 11 students, and an art competition to encourage creative expression.
Seylan Bank said the 291st library marks steady progress toward its goal of establishing 300 ‘Pahasara’ Libraries islandwide, reinforcing its long-term commitment to educational development and community empowerment.
Launched in 2013, the ‘Pahasara’ Library Project has become one of the Bank’s key social sustainability initiatives, focusing on improving library infrastructure and expanding access to learning resources across Sri Lanka.
With this latest milestone, Seylan Bank continues to strengthen its role in promoting education, financial literacy, and community development through sustained grassroots engagement.
DFCC Bank recognised at ACEF Global Customer Engagement Awards
