KOKO, Sri Lanka’s leading Buy Now, Pay Later (BNPL) platform, has partnered with Ceylinco General Insurance to launch a customised medical insurance solution developed exclusively for KOKO customers.
The partnership brings together Ceylinco General Insurance’s extensive experience in health insurance and KOKO’s understanding of its customer base to create a medical protection offering tailored to the digital lifestyles and financial needs of KOKO users.
Rather than adapting a conventional health insurance product for the platform, the new offering has been developed specifically as a value-focused solution for KOKO customers, with an emphasis on affordability, accessibility and a simple digital activation process.
The policy provides medical insurance coverage of up to USD 40,000, offering protection against hospitalisation, treatment costs and other significant medical expenses.
The insurance solution is offered under the Ceylinco Suwa Sampatha brand, providing KOKO customers with access to an established hospitalisation and surgical insurance product. Suwa Sampatha includes access to an extensive hospital network, direct cash settlements to hospitals and reimbursement of eligible hospitalisation and surgical expenses at both private and government hospitals.
Commenting on the partnership, Michael Sathasivam, Regional CEO of KOKO, said the initiative reflects the company’s focus on understanding customers’ everyday needs and developing solutions that simplify their financial lives.
“Access to healthcare protection is an important part of financial wellbeing, yet traditional insurance products can often feel complex or disconnected from people’s daily experiences. Through our partnership with Ceylinco General Insurance, we have developed a medical insurance offering specifically designed around KOKO customers, bringing together trusted insurance expertise with the convenience of a digital-first platform,” he said.
Sathasivam added that the partnership represents KOKO’s continued effort to expand the value it delivers beyond payment services by connecting customers with solutions that support their evolving financial and lifestyle needs.
The partnership also represents an extension of KOKO’s broader mission to make essential services more accessible through digital convenience. Having established its platform around simplifying payments and providing greater purchasing flexibility, KOKO is now expanding its role in customers’ everyday financial wellbeing by offering access to a trusted medical insurance solution.