Singer Sri Lanka PLC has officially launched its newly revamped Maharagama Service Centre, reaffirming the company’s commitment to delivering superior after-sales service and an enhanced customer experience. Strategically redesigned and relocated within Maharagama, the upgraded facility represents a major milestone in Singer’s mission to raise service standards across the island.
Commenting on the revamp, Mahesh Wijewardene, Group Managing Director of Singer Group of Companies, said:
"The newly revamped Maharagama Service Centre reflects Singer’s unwavering focus on putting the customer first. After-sales service is a critical pillar of our brand promise, and these enhancements are designed to provide a more seamless, efficient, and pleasant experience for our customers, while reinforcing the trust they place in Singer."
The service centre has been redesigned around personalized customer care, supported by a team of highly trained technicians and service specialists with deep product knowledge. This ensures accurate diagnostics, faster turnaround times, and reliable solutions for a wide range of consumer electronics and home appliances.
A dedicated spare parts counter offers convenient access to genuine components for globally recognized brands. As the authorized service partner and exclusive agent for many of these brands, Singer continues to uphold quality, authenticity, and reliability in every service interaction.
Highlighting the broader service transformation, Kasun Udayanga, Deputy Director – Service & Process Development, added:
"This revamp goes beyond infrastructure upgrades. It represents our commitment to smarter service delivery through process optimization, technology integration, and customer-centric design. From reduced waiting times to enhanced service transparency, every improvement has been implemented with the customer’s convenience in mind."
ComBank and UnionPay Introduce SplendorPlus, Offering Exclusive Benefits for Sri Lankan Travellers
Reinforcing its commitment to customer convenience and value, the Commercial Bank of Ceylon has unveiled the UnionPay SplendorPlus Card, a premium addition to its UnionPay credit card portfolio. Designed specifically for Sri Lankan travellers, the card delivers a seamless, cost-efficient payment experience, particularly for those visiting China’s mainland.
Developed in partnership with UnionPay International (UPI), the SplendorPlus Card strengthens Commercial Bank’s position as a leader in innovative, value-added payment solutions. The launch comes at a time when China is emerging as a key destination for both business and leisure travel for Sri Lankans.
At the signing of the UnionPay SplendorPlus Card Agreement, Commercial Bank was represented by Sanath Manatunge, Managing Director & CEO, S. Prabagar, Chief Operating Officer, and Sivasubramaniam Ganeshan, Deputy General Manager – Personal Banking. The UnionPay delegation was led by Dong Junfeng, Chairman of China UnionPay and UnionPay International, along with senior officials including Shao Kuoyi, President of China UnionPay Merchant Services Payment Inc., and Cai Huiming, General Manager SEA of UnionPay International.
Singer Transforms Maharagama Service Centre, Setting New Standards in After-Sales Service