Doc990, one of Sri Lanka’s pioneering digital health solutions, operated by Digital Health (Pvt) Ltd, a subsidiary of Dialog Axiata PLC, has launched Suvawi, a next-generation virtual healthcare assistant designed to transform how Sri Lankans access and navigate medical care.
Integrated into the Doc990 ecosystem, Suvawi uses advanced conversational artificial intelligence (AI) to evolve the platform beyond a traditional doctor-booking service into an intelligent, end-to-end digital healthcare concierge.
Unlike conventional chatbots, Suvawi addresses a common challenge in accessing medical care: matching patients’ immediate health concerns with available specialists. Users can describe their symptoms through the chatbot, allowing Suvawi’s medical intelligence engine to identify the relevant medical specialty. The assistant can then analyse real-time hospital schedules and recommend specialist channeling options based on the user’s preferred date and geographical location.
Commenting on the launch, Doc990 CEO Janitth Pieris said, “The launch of Suvawi marks a paradigm shift in how digital healthcare operates in Sri Lanka by eliminating the guesswork and fragmented steps of seeking medical help. With Suvawi, a patient can state what hurts, find the right specialist close to home for the exact day they are free and finalise their entire care cycle, all within a single, continuous conversation.”
By connecting directly with Doc990’s extensive nationwide infrastructure, Suvawi accesses real-time medical information to provide timely guidance and relevant appointment options.
The virtual healthcare assistant is now available to users of the latest version of the Doc990 mobile application, supporting the company’s efforts to deliver a faster, smarter and more accessible digital healthcare experience across Sri Lanka.
Cargills Bank Unveils Sri Lanka’s First Ocean Plastic Debit Card to Advance Marine Conservation
Cargills Bank has launched the Cargills Bank Ocean Plastic Debit Card, introducing a new sustainable banking product to the Sri Lankan market and reinforcing its commitment to addressing marine pollution.
The initiative represents a practical step towards reducing the environmental impact of traditional banking operations while raising awareness of the growing threat posed by plastic waste to marine and coastal ecosystems.
The cards are manufactured using recycled ocean-bound plastic sourced from the Indian Ocean region, including the Maldives, as well as the Dominican Republic. By incorporating recycled materials into its debit cards, Cargills Bank aims to encourage greater environmental awareness and support efforts to protect the world’s oceans.
The initiative also aligns with circular economy principles, giving customers an opportunity to reflect their environmental values through everyday financial transactions.
Commenting on the launch, Cargills Bank Managing Director/CEO Senarath Bandara said, “This sustainability initiative is a continuation of the bank’s Corporate Sustainability Goals (CSG), reflecting a deep-seated commitment to reducing the environmental footprint of traditional banking operations. The successful realisation of this eco-friendly product was made possible through the technical and production expertise of Lake House Printers and Publishers PLC, alongside the global payment technology leadership of Mastercard. Together, these partners have ensured that the Ocean Plastic card meets the highest international standards of durability and security while remaining an emblem of environmental responsibility.”
Cargills Bank Chief Manager – Card Services Shihan Pathiraja highlighted the operational considerations involved in introducing the new material while maintaining the functionality and reliability customers expect from their debit cards.
“From an operational standpoint, transitioning to ocean-bound plastic was a meticulous process to ensure that sustainability did not compromise functional excellence. We have integrated this eco-friendly material into our existing debit card infrastructure seamlessly, ensuring that our customers enjoy the same high-speed transaction capabilities and global acceptance they expect from Cargills Bank. This product allows our cardholders to carry a piece of our conservation mission in their pockets, turning every point-of-sale interaction into a statement of environmental advocacy,” he said.
Doc990 Introduces Suvawi, a Next-Generation Virtual Healthcare Assistant
