The Commercial Bank of Ceylon has announced that it has entered into a long-term Technology Services Master Agreement with Bancstac to deploy a secure, compliant, scalable, and fully bank-controlled payment processing infrastructure, reinforcing the Bank’s leadership in digital financial services.
Under the agreement, Commercial Bank will direct merchants to integrate with its Internet Payment Gateway (IPG) and associated technology modules for processing online and card-not-present transactions. The solution establishes a direct, secure, and encrypted connection between the Bank’s core systems and Bancstac’s payment infrastructure, eliminating reliance on third-party intermediaries.
Both transaction authorisation and fund settlement will continue to be routed through the Commercial Bank switch, powered by Euronet Worldwide, ensuring that all processing remains under the Bank’s full visibility and governance.
The Commercial Bank IPG currently supports Visa, Mastercard, and UnionPay, and is set to expand to include JCB and Sri Lanka’s national card schemes. It also supports LankaQR and other non-card payment methods, strengthening the Bank’s strategy to expand e-commerce, QR acceptance, and alternative digital payment channels.
Through a single integration, Commercial Bank gains access to Bancstac’s full technology suite, including 24/7 monitoring, proactive alerts, operational support, issue resolution, merchant onboarding assistance, fraud mitigation tools, compliance enhancements, refund and chargeback handling, tokenisation, hosted payment pages, scheduled payments, simplified e-commerce features, and batch payment processing.
The system also provides transaction data, logs, automated reporting, reconciliation, and settlement information, enabling the Bank to verify fee accuracy and transaction integrity in real time.
Commenting on the partnership, Commercial Bank Chief Manager – Card Centre Seevali Wickramasinghe said the collaboration marks a significant step in modernising the Bank’s payment infrastructure.
“This long-term partnership with Bancstac enables us to modernise our payment gateway infrastructure with direct connectivity, full operational visibility, and complete governance control. By adopting a fully secured and scalable technology stack, we are strengthening our capacity to support the rapid growth and innovation of e-commerce and digital payments in Sri Lanka, while ensuring that transaction processing remains firmly within the Bank’s risk and compliance framework,” he said.