Nations Trust Bank PLC has officially completed the transfer of the Retail Banking business of HSBC Sri Lanka, with the acquired portfolio formally integrated into NTB’s operations effective 1 May 2026.
The integration brings HSBC Sri Lanka’s retail banking customers under the NTB network, ensuring continuity in banking services, relationship management and customer support. As part of the transition process, HSBC Sri Lanka employees have also been onboarded into Nations Trust Bank’s operations.
NTB stated that the migration process was carried out with a strong focus on operational stability and minimal disruption to customers, while dedicated support mechanisms remain in place to assist customers as they transition to their new banking arrangements.
The transfer adds approximately 200,000 retail customer accounts to NTB’s portfolio, including savings and current accounts, fixed deposits, credit and debit cards, retail loans and a high-net-worth customer segment that will now be managed under Nations Trust Bank Private Banking.
With the addition of seven former HSBC locations, Nations Trust Bank’s branch network has expanded to 96 branches islandwide. The newly integrated locations in Bambalapitiya, Flower Road, Union Place and Pelawatte will operate as dedicated Private Banking Centres, while additional branches are located in Nugegoda, Jaffna and Kandy.
To support customers during the transition period, NTB has continued to provide multiple customer access points and assistance channels. Customers can access services through the nearest NTB branch, contact the bank’s 24-hour Help Desk via +94 11 441 4151, or use digital banking services through the Nations Direct mobile app.
Additional migration-related information and frequently asked questions are available via Nations Trust Bank Migration Portal
.
As part of the transition programme, NTB also extended branch operating hours over two weekends to facilitate customer support. Nineteen branches, including the Private Banking Centre at Horton Place and branches in Mount Lavinia, Panadura, Negombo, Maharagama, Pettah Bankshall Street, Nugegoda, Kurunegala, Kiribathgoda, Thalawathugoda, Kohuwala, Ratnapura, Batticaloa, Havelock Town, Wattala, Matara, Galle, Kandy and Jaffna, remained open on designated weekends from 9.00 a.m. to 12.00 noon to assist customers with banking requirements.
Ceylinco Life Donates Medical Gas Pipeline System to Teaching Hospital Kalutara
Ceylinco Life has strengthened its long-standing commitment to Sri Lanka’s public healthcare sector through the donation of a fully equipped Centralised Medical Gas Pipeline System (MGPS) to the Teaching Hospital Kalutara, significantly enhancing patient care, surgical efficiency and hospital infrastructure.
The project, implemented at a cost of Rs. 19 million, was funded under Ceylinco Life’s Corporate Social Responsibility (CSR) programme aimed at supporting and upgrading government healthcare institutions. The initiative also included the repair and integration of the hospital’s oxygen concentrator into the new system, further improving operational efficiency.
The newly installed MGPS replaces the hospital’s previous reliance on manual cylinder-based oxygen supply with a continuous, centralised and clinically efficient delivery system for essential medical gases. The system comprises four dedicated gas lines: Medical Air at approximately 4 bar for patient breathing, anaesthesia and neonatal care; Surgical Air at 7 bar to power pneumatic surgical equipment; Nitrous Oxide for anaesthesia and sedation; and Oxygen supplied through a centralised pipeline for uninterrupted clinical use.
A key enhancement of the project is the integration of the hospital’s oxygen concentrator into the pipeline network, enabling the production of medical-grade oxygen with up to 95% purity. This involved repairing a long-unused concentrator, providing an annual maintenance kit, and installing an automatic changeover panel to ensure uninterrupted oxygen supply during pressure drops or system failures.
The automated system significantly improves patient safety, operational reliability and emergency readiness by eliminating the need for manual intervention in critical situations. According to the company, this upgrade has substantially stabilised oxygen availability within the hospital.
At present, the MGPS supports Wards 03, 10 and 16, as well as Operating Theatres C and D, catering to approximately 60 inpatient beds, five operating theatre beds and around 40 surgical procedures per day.
The project also includes an Anaesthesia Gas Scavenging System (AGSS), designed to safely capture and remove waste anaesthetic gases from operating theatres. This addition enhances occupational safety by reducing exposure risks for both patients and healthcare staff, while ensuring a safer clinical environment.
Nations Trust Bank Completes Acquisition of HSBC Sri Lanka’s Retail Banking Portfolio
